This 10-week course is designed to equip professionals with the knowledge and skills to select, implement, and optimize Customer Relationship Management (CRM) systems. Participants will explore various CRM tools, learn best practices for customization and integration, and leverage data analytics for informed decision-making.
The course covers strategies for user adoption, automation, and staying current with future CRM trends. Through lectures, labs, and projects, you will gain practical insights to enhance CRM capabilities and drive business efficiency. Ideal for business professionals, sales managers, and IT specialists, this course will help you maximize the potential of CRM systems in your organization.
Price: $2,150.40