Leadership for Managers and Employees

What your team will learn

• Manage your own goals, time and emotions with more self-awareness
• Communicate clearly, handle conflict and motivate the people you work with
• Coach and mentor colleagues with feedback that helps them grow
• Build a workplace culture of trust, inclusion and reconciliation

1. Part1

   Managing yourself

   1. Self-awareness and emotional intelligence

      Knowing your strengths, weak spots and emotional triggers, and using that awareness to manage yourself well.

   2. Goals and time

      Setting SMART goals with action plans, and managing your time so the most important work gets done.

2. Part2

   Managing and working as a team

   1. Communicating with your team

      Clear, concise communication, with active listening and empathy in everyday team conversations.

   2. Conflict and how teams work

      Handling conflict through constructive conversation, understanding how a team behaves, and drawing on the diversity in yours.

3. Part3

   Leadership and motivation

   1. Motivating yourself and others

      Keeping your own performance high, and motivating others through recognition, feedback and real responsibility.

   2. Coaching and mentoring

      Giving constructive feedback and coaching, and setting up mentoring so knowledge and skills pass between people.

4. Part4

   Workplace culture and values

   1. A positive culture

      Defining your organization's values, matching behaviour to them, and building trust, collaboration and accountability.

   2. Leading change and new ideas

      Guiding your organization through change, and encouraging the creativity and experiments that keep things improving.

5. Part5

   Diversity and inclusion

   1. What diversity and inclusion mean

      Why diversity and inclusion matter at work, and how differences such as race, gender and age shape a team.

   2. An inclusive workplace

      Making sure everyone feels valued and respected, tackling unconscious bias, and bringing equity to hiring and promotion.

6. Part6

   Truth and reconciliation

   1. History and understanding

      The history behind truth and reconciliation with Indigenous communities, the impact of past injustices, and why acknowledging them matters.

   2. Reconciliation in practice

      Bringing reconciliation into your workplace culture, building partnerships with Indigenous communities and growing cultural awareness.

How the sessions work

• Case studiesReal workplace cases and best practices to discuss and learn from.
• Discussion forumsA place for peers to work together, share ideas and ask each other questions.
• Q&A sessionsQuestion-and-answer sessions where your team brings its own questions to the trainer.
• Resource libraryTools, templates and guides to use alongside the course.

Who it's for

• Managers and the staff they lead, trained side by side
• Organizations working on culture, inclusion and reconciliation
• Teams that would rather train together at their own workplace