Team Excellence: Achieving High Performance

What your team will learn

• Recognize the traits of a high-performing team and the roles within it
• Set SMART goals and track how your team is performing against them
• Build a team culture of trust, inclusion and shared values
• Streamline workflows and priorities so the team gets more done

1. Week1

   What high-performing teams look like

   1. Team excellence

      An introduction to team excellence and what high performance looks like.

   2. Traits of high-performing teams

      The characteristics the strongest teams have in common.

   3. Roles and how teams work

      Understanding team roles and how people work together.

2. Week2

   A strong team culture

   1. Team values

      Defining the values your team shares, and putting them into practice.

   2. Trust and collaboration

      Building the trust that lets people collaborate well.

   3. A positive, inclusive environment

      Creating a team environment that is positive and includes everyone.

3. Week3

   Communication

   1. Team communication basics

      The fundamentals of communicating well as a team.

   2. Listening and feedback

      Active listening, and techniques for sharing feedback.

   3. Conflict and difficult conversations

      Resolving conflict and handling difficult conversations within the team.

4. Week4

   Goals and performance

   1. SMART goals

      Setting SMART goals and objectives the whole team understands.

   2. Tracking performance

      Monitoring and evaluating how the team is performing.

   3. Feedback and recognition

      Giving constructive feedback, and recognizing good work.

5. Week5

   Strengths and diversity

   1. Individual strengths

      Identifying what each person does best, and putting those strengths to use.

   2. Diverse teams

      Making the most of a team with different backgrounds and perspectives.

   3. Resilience and adaptability

      Building a team that adapts to change and bounces back from setbacks.

6. Week6

   Productivity

   1. Time and priorities

      Time management and prioritization techniques for the team.

   2. Streamlined processes

      Simplifying team processes and workflows.

   3. Tools and technology

      Putting tools and technology in place to boost productivity.

7. Week7

   Keeping performance high

   1. Keeping momentum

      Strategies for keeping the team's momentum going.

   2. Continuous learning

      Encouraging ongoing learning and development across the team.

   3. A long-term roadmap

      Creating a roadmap for the team's success over the long term.

How the sessions work

• Case studiesCase studies that apply each week's ideas to team situations.
• Practical exercisesHands-on exercises that turn each week's topic into something your team can use.

Who it's for

• Team leads and supervisors who want their team performing at its best
• Whole teams that want to work better together
• Managers who are taking over or rebuilding a team